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  Frequently Asked Sassy Scrub Questions

Product Information

What is different about Sassy Scrubs?
Where are Sassy Scrubs Made?
How often do you change your prints?
What fabrics are Sassy Scrubs made of?
How do your sizes run?
Where are your prices listed?

Ordering Questions & Order Status

How do I place an order?
How do I place an international order?
When is my credit card charged?
Do you offer gift wrap online?
Will prices display on the packing slip of my gift order?
Will I need to pay sales tax online?
How long does it take for my order to be delivered?
Can I get my order rushed to me?
Can I make changes to my order after it has been submitted?
What if I prefer not to place my order online?
Can I make a purchase order online?
Do I need to be set to "accept cookies" to place an order?
How do I cancel an order?

Payment, Coupons, and Gift Certificates

What methods of payment do you accept?
What is my Card Id #?
Is it safe to use my credit card online?
How do I apply a coupon towards my order?
Which products or services are not eligible for coupon offers?
How do I buy and redeem Gift Certificates online?
When does my Gift Certificate expire?
How do I check the balance of my Gift Certificate?

Shipping & Returns

How much shipping and handling will I pay?
What is Sassy Scrubs return policy?

Using Your Account

What is the benefit of joining the Sassy Family?
How do I change my password?
If I misplace my password, how do I retrieve it?
How do I update my account information?
How do I view my order history?

Stores, Catalog & Emails

Do You Have A Print Catalog?
What are the Sassy Scrubs customer service hours?
Do you have a retail store?
How do I sign up for the Sassy Scrubs email newsletter?
How do I unsubscribe from Sassy Scrubs email newsletter?

Other

How can I request fabric samples from Sassy Scrubs before ordering?


If you have additional questions not covered in this FAQ section, please contact us directly.